Station guide · STP
London St Pancras International
Run by Network Rail. Staffed full time.
London St. Pancras International, Pancras Road, London, Greater London, N1C 4QP
Step-free and assistance
Notices on National Rail's entry when we fetched it on 28 Sep 2026; check on the day
- St Pancras Alert
Please be aware of the following at London St Pancras International station:
The accessible toilets on Platform B are currently out of service
An escalator renewal project is underway to improve reliability and the long-term performance of station facilities. Until mid-December, one escalator will be taken out of service at a time while these works are completed
The first escalator affected is the up escalator from Platform A to the mezzanine level, which is currently unavailable
Stairs and lifts remain available
On the entry since 20 Sep 2026.
From the National Rail Knowledgebase
- Step-free category
Category A.
This station has step-free level access to all platforms via lifts. The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous.
The Assistance Meeting Point varies - please check with your operator.
- Lifts
5 lifts listed: Lift, Concourse to Platforms 1-4 by WH Smith; Lift, main entrance from Pancras Road to Platforms 11-13; Lift 1, Concourse to Platfrom A and Mezzanine to Platform B; Lift 2, Mezzanine to only Platform B; Lift, Concourse to Platforms 1-4 by MI + ME.
- Boarding ramp
Ramps are kept at the station for boarding.
- Wheelchairs
Available at the station.
- Assistance points
Inside the main station entrance from Pancras Road. If staff are not situated at the meeting point, please call the number on the meeting point totem.
Located on the grand terrace next to Pret A Manager, adjacent to the EMR Platforms.
- Staff help
24 hours, every day
- Assistance booking line
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Induction loops
Induction loops are at designated listening areas
Thameslink runs direct to Gatwick from here. Step-free to all platforms by lift; the street entrances are level with the lower concourse.
Our note. Source: nationalrail.co.ukChecked
| Time | Destination | Plat | Status |
|---|
Data: National Rail Enquiries
Tickets
- Ticket office
Mon–Fri 05:45–23:15; Sat 06:00–23:15; Sun 07:15–23:15
On the station concourse
Note: Only Travelcards routed 'Plus High Speed' or ''Any Permitted + HS' are valid on High Speed services to Stratford International.
- Ticket machines
Ticket machines at 3 places: Ticket office, next to Thameslink ticket barriers; Ticket machines, Southeastern Concourse by Platforms 11, 12 & 13; Ticket machines, near Thameslink Platforms A and B.
- Ticket gates
Ticket barriers, Platform 4; Ticket barriers, Platform 1 (East Midlands Railway); Ticket barriers, Platform 2; Ticket barriers, for Thameslink Platforms A & B; Ticket barriers, for Platforms 11 & 12.
- Collect tickets bought online
At ticket machines.
- Oyster
Oyster pay as you go can be used here.
Oyster cards are not sold here.
Top up at ticket machines.
Oyster cards can only be purchased from the self-service machines in the Underground station
You can top up pay-as-you-go from self-service ticket machines operated by Thameslink and Southeastern.
Oyster pay as you go and Travelcards on Oyster are not valid on Southeastern High Speed services.
- London fare zone
Zone 1
- Pay as you go
Whether contactless or Oyster pay as you go covers a trip depends on both ends of it. Our guide sets out the rule for Gatwick journeys with its sources.
Getting there
- Bus
Buses stop on surrounding roads on Euston Road, Midland Road and Pancras Road. All Transport for London buses are accessible and have step free access.
All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website at www.tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs
More information about Transport for London buses can be found at www.tfl.gov.uk/modes/buses/
- Underground
The underground station London Kings Cross St Pancras leads directly into London St Pancras International and is better connected than any other London station with six of the major tube lines running through it.
Victoria
Hammersmith & City
Piccadilly
Circle
Metropolitan
Northern
You can plan your Tube journey to or from this station at www.tfl.gov.uk
- Taxi
Ranks: Taxi rank, Midland Road; Taxi rank, Pancras Road.
- Car hire
No car hire listed.
- Car parks
315 spaces at the station.
Station Car Park: 315 spaces, run by St Pancras International Car Parking.
8 Blue Badge spaces.
- Cycle parking
180 cycle spaces (compounds, stands, racks).
Sheltered.
Covered by CCTV.
Within car park
- Drop-off and pick-up
Drop off and pick up point on Pancras Road; Drop off and pick up point, Pancras Road Entrance.
A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to London St Pancras International Station. Blue badge holders may wait for 5 minutes here.
The drop off zone leads directly to the Eurostar departures.
There is also a drop up point on this road next to this for other passengers with 2 minutes waiting.
Facilities
- Toilets
Toilets, accessible toilets, a Changing Places toilet and baby changing.
- Waiting
Sheltered waiting.
All platforms are partially or fully covered with a canopy. The Thameslink platforms are underground.
- Wi-Fi
Find WiFi Hotspots around London St Pancras Domestic station
Find WiFi Hotspots around London St Pancras Domestic station (external site)
- Food and drink
Station concourse
- Shops
Available.
- Left luggage
Available.
Excess Baggage Company, 020 3468 4665.
- Cash machine
Available.
- Currency exchange
Available.
- Luggage trolleys
Available.
- Lost property
Excess Baggage Company, 0330 024 0215.
Open Mon–Fri 09:00–17:30.
Platforms
- Platforms
9
- Platform 1
No seats
- Platform 2
No seats
- Platform 3
No seats
- Platform 4
No seats
- Platform 11
Under a canopy · Seats more than 50 m apart
- Platform 12
Under a canopy · Seats more than 50 m apart
- Platform 13
Under a canopy · Seats more than 50 m apart
- Platform A
Under a canopy · Seats at least every 50 m
- Platform B
Under a canopy · Seats at least every 50 m
Routes from here
Data: National Rail Enquiries Knowledgebase, fetched (entry last changed ). Station page on nationalrail.co.uk.